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FAQS
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How do I find my camper’s account information?Log in to your camper’s account by using the same link you used to register with. Not all camps show up in the same link. If you registered campers from both a church-based registration link and the camp registration link, you will need to return to each of those respective registration links to access their registrations. You will need the same email address and password you set up when first registering your camper.
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When registering my child is it the grade they are currently in or the grade they will go into this fall?Program grade levels are based on the grade your child will enter in the fall. If your child is finishing 5th grade, you would register for a 6th grade camp.
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My child is going into the 5th grade he wants to attend a session with his friend who is going in the 4th grade is that possible?Children are encouraged to attend a program that corresponds to the grade they will enter in the fall. This policy helps the Program Directors as they plan and implement their program. It also serves as one of the defense systems we have put in place to help us control bullying. Special permission must be granted by the Program Director of the session the child desires to attend before the camp office can honor the request.
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How do I know if my church is a partner church?A listing of Partner churches can be found here, under the Partners menu.
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I did not get an email confirmation that my child is registered for camp. What should I do?Email info@camp-allendale.org or call 317-878-4400. Our staff will access the online system to determine if there are issues with the actual registration process or just the confirmation notice.
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I have a balance on my child’s account, can I pay it on check-in day?All camp balances must be paid 2 weeks (14 days) before your camper’s session begins. If there are any balances on check-in day, you will be asked to pull off into a specific line during the drive thru registration, which will slow down your check-in process. Only cash, credit cards, or money orders will be accepted as payment on check-in day.
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Can I register another child that I am not the parent or guardian?It is not recommended; the online Health Form is a legal document It gives the camp permission to treat the camper and make hospital decisions in the absence of the parent or guardian. If someone other than the parent has completed the camper’s registration, please download the Health Form and return it to the office. We also run into the issues of confirmation and email communication may not be sent to the correct individual.
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Can my child leave the camp and then return later?Allendale has a No Return to Camp policy. It Is necessary for several reasons including security issues, meal counts and disruptions to the camp program, the family group, and the camper. The options are to pick another session that is free of other activities or you may check your child out of camp early. If you need to pick up your child early, ask for an Early Dismissal form at check-in.
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What is the camp's refund policy?We use a prorated refund system based on the amount of time that the child is at camp before going home. The first $50.00 of a week-long session is a non-refundable deposit. *Pre-Camp Refunds will be calculated at the amount Paid minus $50 non-refundable deposit. **Refunds after Camper has checked into camp are prorated as follows: Departure before 6PM** 75% Monday 50% Tuesday 25% Wednesday ***Time based on when it was determined that child will be leaving, not when departs camp. Refunded amount is first applied to Allendale Scholarships if applicable. 2nd to amount paid by church through church bucks 3rd to individual who made the original payment on behalf of the child. Actual amount of refund may be transferred to another camper’s balance on the same family account.
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What time does camp start and end?Camps that begin on Sunday will begin a drive thru check-in process at 5:30pm. To help with traffic flow, please do not show up to camp earlier than 5:30pm. It will begin at the back entrance of the camp, which can be accessed off of County Road 150. Please make sure to bring your pre-camp health check form as well as your family Car Tag to speed up your check-in process. Campers will have their temperatures checked and will have a chance to drop off any medication to the nurse for the week or meet with the food service staff about any dietary needs. Campers will then be able to proceed to their cabins to get settled in for a great time at Camp Allendale. All week-long camps end at 10:30am on Friday where parents may arrive to pickup their campers from the cabins they were dropped off at during check-in on Sunday. Any sessions that do not start on a Sunday and end on a Friday will have check-in and check-out procedures communicated to parents prior to the session.
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My child has medication, who do I discuss those with on check-in day?Each camp session will have a Physician, Physician Assistant, Nurse, or Licensed EMT that will administer all medications prescriptions and over the counter meds as well as address any medical issues as they arise. They will be available at check-in for you to discuss your child’s medications and any pertinent medical issues. All medications must be in the original container and checked in with the session's medical staff.
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Does camp serve dinner on Sunday night?The camp does not serve dinner on Sunday nights. Please ensure your camper has had dinner before arriving on the grounds. An evening snack time will be served around 8pm on Sunday evening.
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My child has diagnosed food allergies. Can Allendale accommodate his/her needs?Camp Allendale is a nut free camp. There are no items containing peanuts served in the Kitchen or at canteen (snack) time. Allendale Food Service staff will do our best to accommodate children with other food allergies. The camp kitchen does prepare food items that contain gluten as an ingredient. Some options, but not an entire different menu, are available for those with gluten and celiac allergies. Special precautions are taken to make sure that those items are not cross contaminated during the preparation process. We have a kitchen staff member who prepares trays for campers with allergies. The staff are happy to discuss with parents’ supplemental items that can be brought for the child. There is limited storage and refrigerated space for items brought from home. Camp staff have prepared a notebook of ingredient labels for every food utilized in the preparation of our meals. Parents may review food ingredients prior to the camp session or on the day of check-in. We also provide as much information as is provided to us concerning possible cross contamination with the product at the facility where it is manufactured. Our Food Service Manager receives an allergy report prior to the week the campers arrive. Therefore, it is imperative that the Allergy section of the camper health form is completed in as much detail as possible. Please be sure to indicate the severity of the allergy. A staff member will contact the parents of campers with severe allergies. If you are not contacted prior to your child’s session; feel free to contact the Food Service Manager. A copy of the Summer Menu is available here. Parent’s may also discuss snack options in the canteen and any specials snacks that may be served. It should be noted that although we do not allow snacks in cabins, Allendale cannot be held responsible for what snacks other campers bring onto the grounds. At registration on Sunday, a Food Service staff member will be available to talk with the parent and child about allergy food concerns. Parents may drop any food or snack items during that time as well. Children with severe allergies are given a special wrist band that identifies them. This is not intended to make them stand out in an embarrassing way; but to allow the faculty and staff to exercise proper caution when food items are being served. If you have specific questions about your child's allergies, you can contact camp staff at allergy@camp-allendale.org.
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My child is a picky eater. Can he/she bring snacks?Campers receive three meals per day and are served a snack twice a day at Canteen. As such, we do not allow food/snacks inside the cabins; to maintain a clean environment. Plus, snacks brought pose a health threat to children that suffer from food allergies. Campers can make their own sunflower butter & jelly sandwich at lunch. You can view the Summer menu below.
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What should my child bring to camp?• Bible • Twin size bedding, or sleeping bag & pillow • Toiletries (shampoo, soap, etc.) • Towel & washcloth • Sportswear, casual clothing & tennis shoes • Pajamas • Swimsuit, flip flops, & beach towel • Flashlight • Labeled Bag for dirty clothes • Prescriptions/Medications taken regularly (All medicine should be in the original container & must be given to the session's medical staff at check-in) • Mission offering (optional) • Refillable Water Bottle Please leave these at home: • Cell Phones or Other Electronic Devices • Snacks or Food from Home - Nut Products of Any Kind are Prohibited • Any Attire outside of our Camp Dress Code • Fireworks, Firearms, or any Weapon • Alcohol or Tobacco Products - Including Vapes/E-Cigarettes
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Does the camp have a dress code?Due to the active nature of a session of camp and our desire to strive for a modest environment where everyone feels comfortable, campers, faculty, and staff should adhere to the following dress code: • Shoes must be worn everywhere and at all times except for in the dorms, at the pool, or at the beach. • Shirts must be worn at all times unless involved in a water activity. • Please refrain from wearing halter tops, crop tops, or spaghetti straps. • Shirts should not be longer than shorts. • Clothing should not expose undergarments. • Pants/shorts/skirts should not be tight or form-fitting through the hips or legs. • Any clothing or accessories that advertises the use of drugs, alcohol, cigarettes, or any slogans or symbols that are in contradiction to our statement of faith is prohibited. Water Attire: Guys are not permitted to use brief swimwear. Girls may wear one-piece or tankini swimsuits offering similar coverage. If suits are worn at other activities or mealtimes they should be covered. Please encourage campers not to wear wet suits all day.
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Does my child need to bring spending money?Canteen money for snacks has been included in the registration for all camps. The only remaining money needed would be for mission offering, which is optional. Each summer we host a Resident Missionary for the entire summer. The missionary meets each day with the campers to share about their ministry. Campers are given an opportunity to voluntarily share financially for the mission projects. For information on the current and previous Summer Resident Missionaries, visit our Summer Camp Missionary page.
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How can I send mail, packages, or contact my child?The camp will not deliver camper mail or packages including those dropped off by parents or delivered to the camp by USPS, Fed Ex, UPS, or any other delivery service to campers this summer. We encourage parents to put notes in their campers' luggage. We discourage your child from bringing his/her cell phone to camp to avoid distraction and interference with the program. Camp staff have the right to collect phones from campers that have been deemed to be a distraction to the camper, other campers, or the camp program. The camp cannot be responsible for loss, theft, or damage of personal phones. If you need to contact your child and know the number of the Program Director, you may contact them directly. Otherwise, call the camp office and a staff member will see that the message is placed in the hands of the Program Director for delivery to your child. If it is necessary for your child to return your call, the Program Director will be the one making arrangement for your child to do so.
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Can I visit my child while at camp?To assist in campers getting the most out of their camp experience, removed from distractions, visitors are strongly discouraged. Those still wishing to visit must contact the camp office to schedule a time before arriving on the grounds. Visitors must check in at the camp office as soon as they arrive. They are not allowed to enter lodging cabins, dining hall, or chapels. Campers will be removed from their activity and brought to a visiting area near the camp office.
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Is it okay to bring our dog when checking in or picking up our child?Because of health codes and possible medical allergies of other guests, Allendale has a no pet policy, so please leave your favorite furry creatures at home.
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Can a friend or relative pick up my child?The short answer is yes, if you follow these guidelines: All campers were mailed a car tag for drop off. This car tag is also used to pick up your camper at the conclusion of camp. A picture of this car tag will also be accepted in addition to the actual printed off car tag for pickup. Be sure that whoever you wish to pick up your camper from camp has the car tag or an image of the car tag. If pickup plans change while your child is at camp, please call the Camp Office so we can notify your child.
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My child has talked about getting baptized at camp. Will I be notified if he/she makes a decision?Absolutely! When a child shares with us that he/she has a desire to be baptized one of the camp faculty discuss with them what a decision for Christ involves. If someone from their home church is here at camp, they typically would have this discussion because of the prior knowledge of the camper. We don’t want a camper to make a decision simply because a friend is doing it. During the process the Program Director or another staff member will contact the parent or guardian listed on the camper’s registration information. If a camper is going to baptized at camp, we welcome parents, grandparents and friends to attend the baptism service which is typically at 11:15am on Friday mornings, after the parent pickup time. Sometimes parents and campers have already had a discussion about baptism before they arrive at camp. If so, feel free to share that with his/her dorm parent or Program Director at check-in.
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My children will be on-site at the same time but are attending different programs. Will they see each other?Campers attending different programs may see each other in passing between activities. Except in rare situations housing, programming and recreational activities are all divided by age level; this ensures that teaching content is age appropriate and that recreation activities are geared toward the physical and emotional abilities of the campers. We offer a mid-week cookout where all sessions come together for a picnic dinner. This is the only time of the week where different programs would have a portion of time to interact.
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How are the campers housed?All camp housing, restrooms, and changing areas are based on biological sex at birth. Allendale does not have private accommodations for those who desire not to be housed based on biological sex at birth.
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Does the Camp have a Lost & Found?Each week there are two Lost & Found areas located in front of Hillside Chapel and in the Ark recreation building. Parents are strongly encouraged to check those areas before leaving the grounds. If after arriving home, you realize some items are missing contact the camp office. We will gladly sort through the items we have to hopefully locate your lost items. It helps us greatly if all belongings are labeled with your child's name. We keep all Lost & Found items until October 1st.
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